Operations Team Leader
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus generalist mid-level operations role increases candidate competition.
Logistics-specific skills (hub, linehaul, DG handling, network control) limit transferability across industries.
Explicit 7–8 years experience and 3–4 years team management requirement narrows the pool.
Job Description
Structured overview of role & requirementsAbout This Role
Provide daily coordination and operational support across multiple departments including on-road operations, handling, dispatch, and network control.
Manage service assurance, customer service activities, and contract sourcing/negotiations to ensure service quality and vendor reliability.
Implement quality management and ensure compliance with regulations for safe handling of dangerous goods to uphold standards and minimize risks.
Minimum Requirements
Minimum graduate degree.
7-8 years of total work experience with at least 3-4 years in team management roles.
Advanced proficiency in MS Office (Excel, Word, PowerPoint).
Work Experience Required: 7-8 years with 3-4 years in team management.
Ideal Candidate Profile
Experienced operations leader comfortable managing multi-departmental coordination and customer service in logistics or transportation.
Proven ability to manage contracts and vendor relationships with a focus on operational efficiency and compliance.
Demonstrates strong planning, problem-solving, and quality management skills in a fast-paced environment.