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Protocol Intelligence
Data-driven signals on your job's competitivenessKnown employer, metro location and mid-level range balanced by niche SAP Basis specialization.
High because SAP Basis and RISE operational skills are specialized and tied to SAP landscapes.
Explicit 3–8 years requirement and SAP Basis expertise required, but certifications are preferred not mandatory.
Job Description
Structured overview of role & requirementsAbout This Role
Monitor and manage SAP systems, including health checks, performance trends, and incident lifecycle (L1/L2) for RISE with SAP environments.
Coordinate incident resolution with teams including SAP RISE operations, hyperscalers, and escalate complex issues to L3 or SAP support as needed.
Support SAP Basis administration tasks such as system maintenance, kernel updates, transport management, and change implementation under ITIL processes in a 24x7 production support environment.
Minimum Requirements
3 to 8 years of experience in SAP Basis administration, supporting SAP S/4HANA environments in 24x7 production support.
Technical skills in SAP Basis (ECC, S/4HANA, BW, Solution Manager), SAP HANA administration, transport management, background job and spool administration.
Familiarity with RISE with SAP operating model and cloud environments, including hyperscalers like AWS, Azure, or Google Cloud.
Work Experience Required: 3-8 years SAP Basis administration explicitly mentioned; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in handling SAP Basis L1/L2 incident management, major incident and outage support within SLA-driven environments.
Familiar with SAP Cloud ALM, SAP Focused Run, and RISE with SAP operational boundaries for effective coordination with multiple stakeholders.
Proven ability to manage SAP system health monitoring, root cause analysis, change and release support in managed services/AMS-based engagements.