Application Support Analyst with SRE
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Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist SRE role, metro location, and broad toolset drive high competition.
Requires SRE and middleware experience; skills are transferable but finance domain knowledge increases sensitivity.
Explicit 5–8 years, required SRE/cloud/middleware skills, and finance context make screening strict.
Job Description
Structured overview of role & requirementsAbout This Role
Provide end-to-end technical support for critical business applications, including incident resolution and coordination with technology teams and vendors for long-term fixes.
Act as primary liaison to ensure issues are triaged, escalated, and resolved minimizing business disruption.
Participate in application release lifecycle, conduct post-release validation, lead support improvement initiatives, and contribute to disaster recovery testing.
Minimum Requirements
5-8 years of experience in application support or closely related technical discipline.
Hands-on experience with middleware platforms (WebLogic, WebSphere) or containerized environments (OpenShift, ECS).
Knowledge of AI/ML concepts (machine learning models, NLP, data pipelines) and cloud platforms (AWS, Azure, GCP).
Familiarity with monitoring tools (Splunk, ITRS, Grafana, ELK Stack, Datadog) and understanding of Site Reliability Engineering (SRE) principles.
Ideal Candidate Profile
Experienced in operating within large-scale, complex financial technology environments supporting trading/business applications.
Skilled at coordinating across business users, internal tech teams, and vendors to maintain system stability and performance.
Capable of leading support process improvements and leveraging technical skills in middleware, cloud, monitoring, and scripting to enhance system reliability.