Team Leader - Freight Brokerage
A.P. Moller - MaerskMatch Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus metro location but niche freight-brokerage requirement limits broader applicant pool.
Freight-brokerage logistics leadership is specialized, limiting cross-industry transferability.
Explicit 8–12 years, domain experience, leadership and night-shift requirement increase shortlisting rigidity.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and develop a team of Freight Brokerage Specialists focusing on shipment coordination, carrier management, and load execution.
Drive key operational KPIs including service levels, on-time performance, and load execution while managing escalations and ensuring compliance.
Own continuous improvement initiatives to enhance efficiency, service quality, and customer experience through cross-functional collaboration.
Minimum Requirements
8 to 12 years of relevant experience including team leadership or people management roles.
Proven experience managing teams to meet operational KPIs and service-level targets in transportation, logistics, or freight brokerage operations.
Availability to work night shifts and weekends as required by business operations.
Strong proficiency in performance analysis and reporting, including MS Excel skills.
Ideal Candidate Profile
Experienced in freight, transportation, trucking, dispatch, or 3PL/4PL operations with a focus on operational leadership.
Demonstrates strong stakeholder management and escalation-resolution capabilities in a fast-paced environment.
Skilled in coaching and developing teams with a data-driven and detail-oriented approach to operational quality and customer service.