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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong Tier-1 brand, mid-level generalist SRE role, metro location, and broad skillset increase candidate competition.
Core SRE and application support skills are transferable, though financial domain knowledge moderately favors banking experience.
Explicit 5-8 years plus mandatory SRE, cloud, middleware, and monitoring skills make filters stringent.
Job Description
Structured overview of role & requirementsAbout This Role
Provide technical and business application support across critical financial services applications, resolving incidents and coordinating long-term fixes.
Serve as primary liaison among end users, tech teams, and vendors to ensure timely issue triage, escalation, and resolution with minimal disruption.
Participate in full application release lifecycle including development, testing, production deployment, post-release validation, and support improvement initiatives focused on system stability and efficiency.
Minimum Requirements
5-8 years of experience in application support or closely related technical role.
Experience with middleware platforms (WebLogic, WebSphere) or containerized environments (OpenShift, ECS).
Knowledge of cloud platforms (AWS, Azure, GCP) and monitoring tools (Splunk, ITRS, Grafana, ELK Stack, Datadog).
Bachelor's degree or equivalent practical experience.
Ideal Candidate Profile
Experienced in Site Reliability Engineering (SRE) principles emphasizing system reliability, availability, and stability.
Skilled at collaborating across business, technology teams, and vendors for end-to-end incident management and continuous improvement.
Familiarity with AI/ML concepts and scripting (Python) for support automation and enhancement.