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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist sales-ops role in metro location increases candidate competition.
Sales-ops and Salesforce skills transfer across industries but require sales domain knowledge.
Explicit 2+ years requirement, mandatory Salesforce/tools experience, and AI familiarity tighten candidate filters.
Job Description
Structured overview of role & requirementsAbout This Role
Manage daily Salesforce.com administration including Accounts, Contacts, Opportunities, and Territory Assignments, ensuring data integrity.
Serve as the internal Help Desk for Salesforce user support within the Sales organization, coordinating with Technical support for issue resolution.
Support global consistency in sales operations processes and participate in ad hoc projects to improve shared service centre workflows.
Minimum Requirements
Minimum 2 years of experience in Sales Operations, Marketing Operations, Channel/Partner Operations or similar quantitative roles.
Proficient in using Salesforce.com (SFDC) and related tools like DnB, Sales Navigator, ZoomInfo.
Familiarity with AI-powered sales tools/platforms (e.g., GenAI, Gemini AI, Claude) to enhance Salesforce data quality and reduce manual efforts.
Work location: Pune, India (Hybrid); Shift timing: 7:00 PM to 4:00 AM IST.
Ideal Candidate Profile
Analytical with a strong mathematical background capable of handling complex data and solving difficult problems in sales operations.
Experienced with shared resource centers and improving operational processes through AI-driven automation and data quality improvement.
Effective communicator with proven experience in leveraging AI technologies to improve decision-making and streamline workflows in sales environments.