Systems Operations Senior Manager (SRE, Production Ops, Operational Excellence)
Wells Fargo (company site, opens in a new tab)7+ yrsBengaluruOn-siteDirect career pageEst. 30–45 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage multiple platform teams focused on site reliability engineering (SRE), production operations, and operational excellence to ensure platform availability, resiliency, incident management, and automation.
- Partner cross-functionally with Engineering, Product Management, Infrastructure, Cybersecurity, and other stakeholders to enforce secure, scalable, and compliant technology services.
- Own operational strategy, incident command, risk management, vendor and financial management, and talent development for globally distributed systems operations teams supporting mission-critical platforms.
Minimum Requirements
- 7+ years of Systems Engineering and Technology Architecture experience.
- 7+ years of technology operations experience including platform support, production support, SRE, or infrastructure operations.
- 3+ years of leadership experience managing large technology operations teams.
- Bachelor's degree or equivalent experience.
Ideal Candidate Profile
- Experienced leader accountable for end-to-end platform reliability, incident management, and operational governance in regulated, enterprise environments.
- Proven capability managing globally distributed technology operations teams and vendor relationships with strong risk and compliance discipline.
- Strategic operator focused on operational transformation, automation (AIOps), SRE adoption, and continuous improvement aligned with business transformation goals.