MS Technical Specialist (Wireless)
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 14–22 LPA
Posted 21d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead technical resolution and root cause analysis of high-complexity network and security incidents to meet SLA targets.
- Manage client infrastructure setup, configuration, and monitoring, providing onsite and remote technical support.
- Develop knowledge articles, train junior team members, and drive automation and operational improvements.
Minimum Requirements
- Proficiency in Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet firewalls, Cisco Nexus switches, ASr/ISr routers, Cisco ACS, ISE, Meraki.
- Advanced certifications in at least one or two mentioned networking technologies.
- Bachelor's degree in IT/Computing or equivalent work experience.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced with enterprise network architectures and routing protocols (BGP, OSPF, EIGRP), troubleshooting ISP uplinks for DIA, MPLS, and P2P circuits.
- Capable of managing complex technical projects and coordinating with third-party vendors for escalations.
- Comfortable working in a hybrid environment, adapting to changing circumstances, and handling pressure while supporting diverse client requirements.