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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand and Bangalore metro increase applicant density but role is specialized.
Requires vendor-specific networking skills and certifications, so moderately industry-transferable but specialized.
Role requires specific networking technologies and advanced vendor certifications, raising filter strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Lead technical resolution and root cause analysis of high-complexity network and security incidents to meet SLA targets.
Manage client infrastructure setup, configuration, and monitoring, providing onsite and remote technical support.
Develop knowledge articles, train junior team members, and drive automation and operational improvements.
Minimum Requirements
Proficiency in Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet firewalls, Cisco Nexus switches, ASr/ISr routers, Cisco ACS, ISE, Meraki.
Advanced certifications in at least one or two mentioned networking technologies.
Bachelor's degree in IT/Computing or equivalent work experience.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced with enterprise network architectures and routing protocols (BGP, OSPF, EIGRP), troubleshooting ISP uplinks for DIA, MPLS, and P2P circuits.
Capable of managing complex technical projects and coordinating with third-party vendors for escalations.
Comfortable working in a hybrid environment, adapting to changing circumstances, and handling pressure while supporting diverse client requirements.