Software Tech Support Engineer
Applied Materials, Inc. (company site, opens in a new tab)8–14 yrsBengaluruOn-siteDirect career pageEst. 28–48 LPA
Posted 21d ago
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Job description
Structured overview of role & requirements
About This Role
- Provide Tier 3 support for complex software and platform issues, driving end-to-end resolution and root cause analysis.
- Support and operate containerized applications in Linux/Kubernetes environments, ensuring reliability and scalability across global customer setups.
- Collaborate with R&D, hardware, and DevOps teams on debugging, feature readiness, CI/CD processes, and production reliability, including new product introduction (NPI).
Minimum Requirements
- 8 - 14 years of experience in software support, backend systems, or DevOps.
- Strong troubleshooting skills in Linux environments and multi-disciplinary backend systems.
- Hands-on experience with containerization (Docker), Kubernetes, and cloud-native production environments.
- Work Experience Required: 8 - 14 years in relevant domains; Location: Bangalore, India; Travel up to 25% noted.
Ideal Candidate Profile
- Experienced in advanced Tier 3 software support with expertise in backend and DevOps environments.
- Comfortable working in global, production-critical, multi-disciplinary systems with cross-functional teams.
- Skilled in troubleshooting complex system flows and contributing to automation and monitoring to improve support efficiency.