Senior Executive – Service Operations
Centillion Solutions & Services (company site, opens in a new tab)3–4 yrsMumbaiOn-siteDirect career pageEst. 4–7 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end import operations including order placement, customs clearance, and compliance.
- Supervise helpdesk and service teams to ensure timely complaint logging, service call resolution, and cost optimization through appropriate resource deployment.
- Oversee contract billing, maintain product records, update customer databases, and issue warranty certificates post billing cycles.
Minimum Requirements
- Bachelor’s degree in any discipline.
- 3–4 years of experience in sales support, service operations, or related roles.
- Experience managing operational processes involving customer support and import coordination.
- Work Experience Required: 3–4 years in relevant domain.
Ideal Candidate Profile
- Detail-oriented professional with proven ability to handle complex operational workflows and regulatory compliance.
- Experience coordinating cross-functional teams and maintaining accurate customer and billing records.
- Capable of analytical decision-making focused on cost optimization and efficient service delivery.