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Protocol Intelligence
Data-driven signals on your job's competitivenessMedium — generalist entry-level operations role at a known employer attracts broad candidate interest.
Low — core skills (data handling, MS Office, basic UNIX) are easily transferable across industries.
Medium — requires technical literacy and eDiscovery/domain skills but no strict years or certifications.
Job Description
Structured overview of role & requirementsAbout This Role
Provide technical support throughout the electronic discovery reference model (EDRM) lifecycle, including data ingestion, quality control, document production, and review projects.
Utilize proprietary and third-party eDiscovery software to load, process, search, and analyze client data in multiple file formats; troubleshoot and resolve data issues with team collaboration.
Generate operational and status reports for clients, managers, and project managers while supporting process improvements and technical documentation/training efforts.
Minimum Requirements
Bachelor’s degree or equivalent experience in computer/technical or legal field or final year student in these areas.
Solid understanding of Windows and all MS Office applications; basic UNIX skills and hardware/networking knowledge are advantageous.
Strong analytical and problem-solving skills with ability to work under tight deadlines in a fast-paced environment.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Familiarity with eDiscovery software and electronic data formats as well as database applications and litigation support tools preferred.
Operates effectively in team settings focusing on detailed instructions, multi-tasking, and meeting strict deadlines.
Comfortable performing technical analysis and troubleshooting with attention to data visualization and software behavior coordination.