Senior Executive-Oracle BRM Billing Application Support Engineer - Pune
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, Pune metro role, and generalist application-support title drive high applicant competition.
Telecom billing (Oracle BRM, CDR, BSS) expertise is highly domain-specific and not easily transferable.
Explicit 1–3 years plus Oracle BRM, SQL/Unix, and monitoring requirements make shortlisting highly strict.
Job Description
Structured overview of role & requirementsAbout This Role
Provide operational support for Oracle BRM billing services including rating, charging, invoicing, payments, collections, and billing process management.
Monitor service health, troubleshoot issues, coordinate billing cycles, and support service restoration and billing exception handling.
Develop and improve operational automation using SQL, PL/SQL, Shell scripting, and collaborate across multiple technology teams to maintain billing service stability.
Minimum Requirements
1-3 years of experience in Telecom IT, BSS, Application Support, or related technology environments.
Exposure to Oracle BRM or telecom/enterprise billing platforms.
Working knowledge of SQL and Unix/Linux environments for operational support and troubleshooting.
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent qualification.
Ideal Candidate Profile
Experience in telecom billing concepts including rating, charging, billing cycles, invoicing, payments, collections, and reconciliation processes.
Familiarity with incident management, ITIL practices, service monitoring, and production support.
Comfortable with automation scripting and cross-domain troubleshooting in application, database, middleware, and infrastructure components.