Senior Executive-Oracle BRM Billing Application Support Engineer - Pune
Vodafone Group (company site, opens in a new tab)1–3 yrsPuneOn-siteDirect career pageEst. 5–10 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide operational support for Oracle BRM billing services including rating, charging, invoicing, payments, collections, and billing process management.
- Monitor service health, troubleshoot issues, coordinate billing cycles, and support service restoration and billing exception handling.
- Develop and improve operational automation using SQL, PL/SQL, Shell scripting, and collaborate across multiple technology teams to maintain billing service stability.
Minimum Requirements
- 1-3 years of experience in Telecom IT, BSS, Application Support, or related technology environments.
- Exposure to Oracle BRM or telecom/enterprise billing platforms.
- Working knowledge of SQL and Unix/Linux environments for operational support and troubleshooting.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent qualification.
Ideal Candidate Profile
- Experience in telecom billing concepts including rating, charging, billing cycles, invoicing, payments, collections, and reconciliation processes.
- Familiarity with incident management, ITIL practices, service monitoring, and production support.
- Comfortable with automation scripting and cross-domain troubleshooting in application, database, middleware, and infrastructure components.