Manager_Endpoint & Workplace Technical Lead - Pune
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, Pune metro, mid-level generalist role with some niche endpoint skills.
Endpoint management skills transfer across industries but favour enterprise IT operational experience.
Mandatory 5–8 years, ITIL certification, and specific MECM/Intune expertise required.
Job Description
Structured overview of role & requirementsAbout This Role
Provide technical ownership and operational accountability for endpoint workplace services across enterprise IT environments.
Lead endpoint architecture validation, service readiness, transition activities and ongoing operational excellence including automation and governance.
Collaborate cross-functionally with IT teams and partners to ensure reliable, secure, scalable endpoint services aligning with SLA and compliance requirements.
Minimum Requirements
5 to 8 years of experience in enterprise technology, production support, or service operations environments.
Strong hands-on expertise with MECM/SCCM, Microsoft Intune administration, Windows image deployment, application packaging, WSUS patching, and PowerShell scripting.
ITIL Foundation certification required; relevant technology certifications advantageous.
Graduate degree or equivalent professional experience.
Ideal Candidate Profile
Experienced in managing enterprise-scale endpoint management technologies and service operations within SLA-driven environments.
Proven ability to own and drive technical governance, operational readiness, and cross-functional collaboration with global stakeholders and technology partners.
Skilled in applying ITSM frameworks (incident, problem, change, release management) and leveraging operational data for continuous service improvement and automation.