Manager_Endpoint & Workplace Technical Lead - Pune
Vodafone Group (company site, opens in a new tab)5–8 yrsPuneOn-siteDirect career pageEst. 12–22 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide technical ownership and operational accountability for endpoint workplace services across enterprise IT environments.
- Lead endpoint architecture validation, service readiness, transition activities and ongoing operational excellence including automation and governance.
- Collaborate cross-functionally with IT teams and partners to ensure reliable, secure, scalable endpoint services aligning with SLA and compliance requirements.
Minimum Requirements
- 5 to 8 years of experience in enterprise technology, production support, or service operations environments.
- Strong hands-on expertise with MECM/SCCM, Microsoft Intune administration, Windows image deployment, application packaging, WSUS patching, and PowerShell scripting.
- ITIL Foundation certification required; relevant technology certifications advantageous.
- Graduate degree or equivalent professional experience.
Ideal Candidate Profile
- Experienced in managing enterprise-scale endpoint management technologies and service operations within SLA-driven environments.
- Proven ability to own and drive technical governance, operational readiness, and cross-functional collaboration with global stakeholders and technology partners.
- Skilled in applying ITSM frameworks (incident, problem, change, release management) and leveraging operational data for continuous service improvement and automation.