Partner Sales Manager — AI/CX/CCaaS Ecosystem
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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level enterprise sales role, metro location, and common title increase candidate competition.
Role requires CCaaS/enterprise CX expertise, limiting cross-industry transferability.
Explicit 4+ years and mandatory CCaaS platform experience make shortlisting highly selective.
Job Description
Structured overview of role & requirementsAbout This Role
Qualify inbound and outbound demand, engaging with enterprise CX, IT, and data leaders for contact center solutions.
Lead demos, technical deep-dives, and respond to RFPs with support from the partner ecosystem.
Collaborate with account executives and delivery teams to convert opportunities into signed Statements of Work (SOWs).
Minimum Requirements
4+ years of experience in enterprise sales, pre-sales, or solutions consulting for CX/AI software or services.
Hands-on experience with Amazon Connect, Genesys Cloud, NICE CXone, or Google CCAI.
Strong executive communication and discovery skills for managing multi-stakeholder deals.
Work Experience Required: Minimum 4 years in relevant domain.
Ideal Candidate Profile
Experienced in enterprise-level CX/AI software sales with a technical understanding of contact center platforms.
Comfortable navigating complex sales cycles involving multiple stakeholders.
Capable of leading technical presentations and driving collaboration between sales and delivery teams.