Manager - Central Operations - Gold Loans - Mumbai - Lodha (I-Think Techno Campus) - B Wing - MM
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, generalist operations manager title, and Mumbai metro location increase candidate competition.
High because role requires specialized gold-loan and banking operations expertise not easily transferable.
High because bank regulations, domain-specific gold loan experience, audits, and MBA preference tighten filters.
Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end central operations management for Gold Loans, including processing, controls, and branch support.
Ensure timely and accurate transaction processing across the Gold Loan lifecycle (disbursement, servicing, closure, etc.) with adherence to SOPs and regulatory compliance.
Lead operational performance management including TAT, productivity, exceptions resolution, audit support, and continuous process/system improvements.
Minimum Requirements
Graduate or Postgraduate degree required; MBA preferred.
Work Experience Required: Not explicitly mentioned in the JD.
Strong knowledge of Gold Loan operations, including collateral and regulatory compliance adherence.
Location requirement: Mumbai (Lodha, I-Think Techno Campus, B Wing) implied but not explicitly stated as mandatory.
Ideal Candidate Profile
Experienced in managing centralized operations in financial services or secured lending with strong operational governance and control focus.
Capable of leading cross-functional teams and stakeholder management across business, credit, risk, technology, and compliance.
Data-driven and process-oriented with ability to drive operational efficiency, systems improvements, and uphold service quality in high-volume transactional environments.