Manager - Central Operations - Gold Loans - Mumbai - Lodha (I-Think Techno Campus) - B Wing - MM
Tata Capital Limited (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 12–20 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end central operations management for Gold Loans, including processing, controls, and branch support.
- Ensure timely and accurate transaction processing across the Gold Loan lifecycle (disbursement, servicing, closure, etc.) with adherence to SOPs and regulatory compliance.
- Lead operational performance management including TAT, productivity, exceptions resolution, audit support, and continuous process/system improvements.
Minimum Requirements
- Graduate or Postgraduate degree required; MBA preferred.
- Work Experience Required: Not explicitly mentioned in the JD.
- Strong knowledge of Gold Loan operations, including collateral and regulatory compliance adherence.
- Location requirement: Mumbai (Lodha, I-Think Techno Campus, B Wing) implied but not explicitly stated as mandatory.
Ideal Candidate Profile
- Experienced in managing centralized operations in financial services or secured lending with strong operational governance and control focus.
- Capable of leading cross-functional teams and stakeholder management across business, credit, risk, technology, and compliance.
- Data-driven and process-oriented with ability to drive operational efficiency, systems improvements, and uphold service quality in high-volume transactional environments.