Customer Service - Digital Sales - Housing - DS - Sales - Surat - Eco Futurz (TCHFL) - CRE
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong Tata brand, generic sales title, and metro location increase candidate competition.
Requires mortgage product knowledge, compliance and legal process familiarity, so cross-industry transferability is limited.
Explicit 1–2 year requirement, home-loan experience, certification and SFDC skills enforce moderate screening.
Job Description
Structured overview of role & requirementsAbout This Role
Achieve business targets by acquiring new client relationships through multiple digital sales journeys.
Proactively understand customer needs to cross-sell multiple financial products, especially home loans and mortgages.
Collaborate with internal and external teams to ensure timely service, maintain policy adherence, and meet customer satisfaction and reporting requirements.
Minimum Requirements
Graduate degree mandatory; postgraduate degree optional.
1-2 years' experience in offline/online channel sales, home loan sales, or affordable housing finance sales.
Knowledge of financial products like home loans and mortgages, statutory compliance, and local market procedures.
Work Experience Required: Minimum 1-2 years in related sales domain.
Ideal Candidate Profile
Experienced in digital and offline sales channels with a focus on home loans or affordable housing finance.
Skilled in policy adherence, data handling (SFDC), and executing sales campaigns as per leadership direction.
Effective communicator able to engage diverse stakeholders and manage client relationships meeting quality standards and timelines.