Business Process Analyst
Optum (company site, opens in a new tab)2+ yrsGurugramOn-siteDirect career pageEst. 6.5–12 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Analyze and improve incentive compensation processes by identifying inefficiencies, root causes, and recommending scalable improvements.
- Validate incentive data monthly and quarterly, develop reports highlighting trends and anomalies, and support data-driven decision-making.
- Partner with stakeholders and support operational execution, including documentation, training, compliance, and issue resolution in a high-volume, regulated environment.
Minimum Requirements
- Graduate degree required.
- Minimum 1 year HR or Compensation experience.
- 2+ years of customer-facing written communication skills demonstrating empathy and clarity.
- Advanced Microsoft Excel skills and experience analyzing data sets to identify trends, anomalies, and root causes.
Ideal Candidate Profile
- Experienced in incentive compensation processes or Incentive Compensation Management (ICM) tools such as Varicent.
- Comfortable working independently in a complex, regulated, data-driven environment with a focus on accuracy and process compliance.
- Skilled in process analysis, continuous improvement concepts (e.g., Lean), and data visualization or reporting tools to support operational excellence.