ServiceNow ITAM – Field Service Management (FSM) Consultant
FyerX (company site, opens in a new tab)5+ yrsRemoteDirect career pageEst. 8–18 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Support implementation, configuration, and customization of ServiceNow Field Service Management (FSM) solutions.
- Work on core FSM processes like Work Orders, Task Assignment, Scheduling, and Dispatcher Workspace.
- Assist in testing, troubleshooting, documentation, and post-production support for FSM deployments.
Minimum Requirements
- 2–4 years of overall ServiceNow experience with hands-on expertise in FSM.
- Mandatory certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Field Service Management (CIS-FSM).
- Experience with ServiceNow configuration/customization including Business Rules, Client Scripts, UI Policies, Flow Designer, and basic JavaScript.
- Work Mode: Remote; Shift Timing: 12:30 PM to 9:30 PM IST; Employment Type: Contract.
Ideal Candidate Profile
- Associate level with 2–4 years relevant ServiceNow FSM experience supporting client-facing field service implementations.
- Comfortable working closely with senior consultants, architects, and business stakeholders.
- Strong understanding of FSM processes, data models, and workflows within enterprise or multi-module ServiceNow deployments.