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Protocol Intelligence
Data-driven signals on your job's competitivenessGeneralist, entry-level operations role at a known employer creates moderate competition.
eDiscovery and litigation-support focus makes skills less transferable across industries.
Moderate technical skills and degree required but no strict years or certifications.
Job Description
Structured overview of role & requirementsAbout This Role
Manage the full lifecycle technical support of electronic discovery processes including data ingestion, quality control, and document review projects.
Use proprietary and third-party eDiscovery software to load, process, search, and analyze client data in various file formats under strict deadlines.
Provide technical troubleshooting, reporting, documentation, and training, collaborating closely with internal teams to improve processes and tools.
Minimum Requirements
Bachelor’s degree or equivalent experience in computer, technical, or legal field, or final year student.
Solid understanding of Windows and MS Office applications is mandatory.
Fluency in English (verbal and written) required.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced with eDiscovery software and litigation support tools, or strong aptitude for learning proprietary technical applications.
Strong analytical and problem-solving skills, capable of handling multiple projects under deadlines in fast-paced environments.
Comfortable collaborating with cross-functional teams and contributing to process improvements and reporting accuracy.