Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessStrong employer brand, general SRE production-support role, and metro location increase applicant competition.
Finacle core-banking and infrastructure focus reduces cross-industry transferability somewhat.
Requires SRE/production support skills, Unix, SQL Server and Finacle familiarity, so moderate filtering of candidates.
Job Description
Structured overview of role & requirementsAbout This Role
Provide L2 production support and troubleshoot application server and database issues for business critical applications.
Monitor application and infrastructure health using SRE tools, analyze and resolve production incidents within SLAs, and perform root cause analysis with preventive measures.
Participate in deployment, release, and change management; maintain support documentation and runbooks; support on-call rotations and major incident management; identify automation opportunities to improve efficiency.
Minimum Requirements
Experience in Site Reliability Engineering (SRE), DevOps, UNIX Storage Administration, and SQL Server technologies.
Ability to use SQL queries for data validation, troubleshooting, and issue analysis.
Experience supporting business critical applications and adhering to defined SLAs for incident resolution.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in production support and maintenance, specifically with Finacle product maintenance or similar processes.
Comfortable working in cross-functional environments collaborating with development, infrastructure, and database teams.
Skilled at incident management, change management, and automating operational tasks to enhance system reliability and efficiency.