Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessSpecialized ServiceNow skillset reduces applicant density despite Bangalore and mid-level experience.
ServiceNow platform expertise is niche and creates high domain bias across industries.
Explicit 4–6+ years, ServiceNow CSA required, and mandatory ITSM/ITAM and scripting increase filtering.
Job Description
Structured overview of role & requirementsAbout This Role
Manage daily administration and stability of the ServiceNow platform, focusing on user roles, access control, and core ITSM and ITAM modules.
Support platform enhancements, upgrades, troubleshooting, regression testing, and data quality monitoring across CMDB, ITSM, SAM/HAM, and ITOM records.
Collaborate with developers, process owners, and stakeholders to translate requirements into configuration tasks and provide guidance to junior administrators.
Minimum Requirements
4–6+ years of hands-on experience administering or developing in ServiceNow with strong ITSM and ITAM expertise.
Bachelor’s degree in IT or related field, or equivalent experience.
ServiceNow CSA certification required or in progress; additional certifications (ITSM, CMDB, HRSD, ITAM) preferred.
Experience supporting platform upgrades, maintenance, and working in Agile or hybrid delivery environments.
Ideal Candidate Profile
Experienced in platform architecture, ACLs, role-based access, and scripting including Business Rules, Client Scripts, UI Policies, and Flow Designer within ServiceNow environment.
Skilled in troubleshooting complex issues and implementing long-term fixes with a methodical approach to data quality and platform governance.
Capable of mentoring junior team members and collaborating effectively across technical and business teams in an Agile or hybrid setting.