Sales Centre Manager
Marriott International (company site, opens in a new tab)2+ yrsMumbaiOn-siteDirect career pageEst. 8–15 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Proactively solicit and manage large group/catering sales opportunities with significant revenue potential, including upselling to maximize revenue.
- Achieve personal and team revenue goals by targeting and closing high-potential group/catering accounts, developing and executing creative sales plans.
- Drive customer loyalty and service excellence throughout the customer experience by managing relationships and coordinating timely business turnover for service delivery.
Minimum Requirements
- Education: High school diploma or GED with 2 years experience in sales/marketing, guest services, or related area OR a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management or related field with no work experience required.
- Work Experience Required: Minimum 2 years experience in sales and marketing, guest services, front desk, or related professional area OR relevant 2-year degree without experience.
- Location: Based at CTS 215, Opposite Carnival Cinemas, Andheri Kurla Road, Andheri East, Mumbai, Maharashtra, India (Not remote).
- Position Type: Management role in Sales & Marketing dealing specifically with group/catering sales.
Ideal Candidate Profile
- Experienced in proactive group/catering sales with ability to target and saturate key market segments and develop effective sales plans.
- Strong relationship-building skills to manage internal and external stakeholders and grow existing accounts through exemplary customer service.
- Skilled in negotiating contracts, closing deals, and creatively upselling packages and food/beverage options to maximize revenue.