Sales Centre Manager

Proactively solicit and manage large group/catering sales opportunities with significant revenue potential, including upselling to maximize revenue.

Achieve personal and team revenue goals by targeting and closing high-potential group/catering accounts, developing and executing creative sales plans.

Drive customer loyalty and service excellence throughout the customer experience by managing relationships and coordinating timely business turnover for service delivery.

Education: High school diploma or GED with 2 years experience in sales/marketing, guest services, or related area OR a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management or related field with no work experience required.

Work Experience Required: Minimum 2 years experience in sales and marketing, guest services, front desk, or related professional area OR relevant 2-year degree without experience.

Location: Based at CTS 215, Opposite Carnival Cinemas, Andheri Kurla Road, Andheri East, Mumbai, Maharashtra, India (Not remote).

Position Type: Management role in Sales & Marketing dealing specifically with group/catering sales.

Experienced in proactive group/catering sales with ability to target and saturate key market segments and develop effective sales plans.

Strong relationship-building skills to manage internal and external stakeholders and grow existing accounts through exemplary customer service.

Skilled in negotiating contracts, closing deals, and creatively upselling packages and food/beverage options to maximize revenue.