Process Improvement Associate
JPMorgan Chase & Co.Match Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist operations role, metro location, broad skillset increases applicant competition.
Process improvement skills transfer across industries, but banking controls and CCB context increase domain specificity.
No explicit years but required process, controls, analytics, and automation skills create moderate selection filters.
Job Description
Structured overview of role & requirementsAbout This Role
Analyze and design target-state workflows to improve efficiency and reduce risk in business processes.
Lead projects and collaborate with stakeholders to identify automation opportunities and deliver data-driven process improvements.
Develop executive-ready recommendations integrating AI and intelligent process tools, embedding risk controls and supporting change adoption.
Minimum Requirements
Proficiency in process mapping tools (e.g., Microsoft Visio, Signavio, BPMN).
Experience applying data analytics to process analysis and improvement.
Strong executive communication and client management skills.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced working across multiple Consumer & Community Banking operations functions or lines of business.
Skilled in leveraging AI-powered analytics, workflow automation, or intelligent process tools for operational efficiency.
Ability to translate ambiguous problems into structured, actionable workplans with a focus on risk-aware process changes.
