Process Improvement Associate
JPMorgan Chase & Co. (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 8–14 LPA
Posted on 23 Sept
Reach people at JPMorgan Chase & Co.
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at JPMorgan Chase & Co. you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Analyze and design target-state workflows to improve efficiency and reduce risk in business processes.
- Lead projects and collaborate with stakeholders to identify automation opportunities and deliver data-driven process improvements.
- Develop executive-ready recommendations integrating AI and intelligent process tools, embedding risk controls and supporting change adoption.
Minimum Requirements
- Proficiency in process mapping tools (e.g., Microsoft Visio, Signavio, BPMN).
- Experience applying data analytics to process analysis and improvement.
- Strong executive communication and client management skills.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced working across multiple Consumer & Community Banking operations functions or lines of business.
- Skilled in leveraging AI-powered analytics, workflow automation, or intelligent process tools for operational efficiency.
- Ability to translate ambiguous problems into structured, actionable workplans with a focus on risk-aware process changes.