Product Operations Specialist
S&P Global (company site, opens in a new tab)8+ yrsGurugramOn-siteDirect career pageEst. 20–30 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Validate, research, and publish accurate corporate actions composite records to ensure client confidence and compliance with event terms and deadlines.
- Manage exceptions and risk by investigating discrepancies, escalating unresolved issues, and ensuring timely resolution aligned with SLAs.
- Provide client support and drive improvements through quality control feedback, training, and participation in UAT/process-change projects.
Minimum Requirements
- Minimum 6+ years corporate actions experience (8+ years preferred), with strong experience in announcement capture stage.
- Proven ability to research and validate corporate actions terms and market practices across domestic and international events.
- Excellent communication and client management skills to explain judgment calls clearly and professionally.
- SQL knowledge is highly desirable for querying and validating data, but not explicitly mandatory.
Ideal Candidate Profile
- Experienced in domestic and international corporate actions with deep domain knowledge, especially in validation and announcement capture stages.
- Comfortable working in a client-facing role with strong stakeholder management and subject matter expert credibility.
- Operates with high attention to detail, sound judgment on complex/ambiguous scenarios, ownership of tasks, and ability to collaborate across global teams under time-sensitive conditions.