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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong brand but senior, niche staffing expertise required, leading to medium competition.
Requires deep staffing domain, labor law, and billing knowledge, so background fit sensitivity is high.
Explicit 15+ years and required staffing metrics, governance, and sector experience imply high shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Serve as strategic partner and trusted advisor to Managing Director, driving business planning, operational excellence, and executive decision-making across multiple functions.
Lead financial governance including monthly planning, forecasting, P&L monitoring, and manage Annual Operating Plan and Long-Range Strategy processes.
Establish and oversee operational governance for customer engagements, contracts, resource allocation, billing and collections to improve efficiency and business visibility.
Minimum Requirements
Minimum 15 years progressive experience in Business Operations, Strategy, PMO, Corporate Planning, or Commercial Governance within Staffing, HR Services, RPO, MSP, or IT Staff Augmentation.
In-depth knowledge of staffing business models including Flexible/Temporary Staffing, Permanent Recruitment, Executive Search, and Outcome-based Services.
Expertise managing key staffing metrics such as Gross Margin %, Net Fee Income, Days Sales Outstanding, Billing Efficiency, and Bench Management.
Skills in financial governance, commercial contract oversight, and statutory compliance frameworks related to labour laws, payroll, and billing processes.
Ideal Candidate Profile
Experienced leader with deep operational and commercial acumen in the staffing/recruitment domain and proven ability to influence cross-functional teams including Sales, Finance, HR, and Legal.
Data-driven decision-maker skilled in financial modeling, executive communication, and translating complex staffing metrics into actionable business insights and strategic presentations.
Process-oriented executive with a track record of driving automation, standardizing SOPs, lowering Cost-to-Serve, and optimizing operational yield across business lines using advanced analytics and technology platforms.