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Protocol Intelligence
Data-driven signals on your job's competitivenessNiche Twilio specialization and non-Tier1 employer reduce qualified applicant density.
Strong Twilio platform focus transferable, but pharma compliance needs increase industry specificity.
Mandatory Twilio and Node.js experience plus regulatory compliance expertise makes filters highly stringent.
Job Description
Structured overview of role & requirementsAbout This Role
Maintain and enhance a production SMS/MMS/RCS/Voice messaging platform integrated with Cvent and Adobe Campaign Manager for pharmaceutical event engagement.
Develop, debug, and manage Twilio Functions, Studio Flows, Sync Maps, Content Templates, and Messaging Services to ensure scalable, compliant messaging solutions.
Investigate production incidents and manage deployments, technical documentation, and compliance related to A2P messaging and consent management.
Minimum Requirements
1+ years of hands-on experience with Twilio or similar cloud communication platforms.
Strong JavaScript / Node.js programming skills, including async/await and REST API development.
Experience working in agile teams using JIRA-based project management.
Location: Indore, MP, India (Not explicitly stated if remote work is allowed).
Ideal Candidate Profile
Experienced in integrating multichannel messaging with marketing automation platforms like Adobe Campaign Manager or Epsilon.
Strong understanding of A2P messaging compliance, including TCPA, CTIA guidelines, and pharma adverse event reporting.
Skilled in managing Twilio-specific services such as Functions, Studio, Sync Maps, and Messaging Services at a production scale.