Data Analyst
LSEG (London Stock Exchange Group)Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus a generalist associate operations role with broad support skills increases applicant competition.
Customer-support, ERP and O2C skills are broadly transferable across industries and roles.
No explicit years, mandatory certifications, or niche technical requirements, making filters relatively flexible.
Job Description
Structured overview of role & requirementsAbout This Role
Manage and respond to routine customer requests and queries via chat, email, or calls following defined processes.
Support resolution of order, data, and system issues, including accurate data entry and process compliance.
Use internal systems like Salesforce or ERP tools to update order or case status and maintain related documentation and SOPs.
Minimum Requirements
Experience Required: Prior experience in customer support, operations, or Order-to-Cash roles is helpful.
Familiarity with MS Office; exposure to ERP or CRM systems is an advantage.
Ability to follow standard operating procedures and business guidelines consistently.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Comfortable working independently as well as collaborating with teams in a fast-paced, dynamic environment.
Detail-oriented with strong time management and basic problem-solving skills.
Effective communicator with ability to adapt to changing processes and learn new tools or systems.