BengaluruOn-siteDirect career pageEst. 4.5–7.5 LPA
Posted on 23 Sept
Reach people at LSEG (London Stock Exchange Group)
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at LSEG (London Stock Exchange Group) you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage and respond to routine customer requests and queries via chat, email, or calls following defined processes.
- Support resolution of order, data, and system issues, including accurate data entry and process compliance.
- Use internal systems like Salesforce or ERP tools to update order or case status and maintain related documentation and SOPs.
Minimum Requirements
- Experience Required: Prior experience in customer support, operations, or Order-to-Cash roles is helpful.
- Familiarity with MS Office; exposure to ERP or CRM systems is an advantage.
- Ability to follow standard operating procedures and business guidelines consistently.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Comfortable working independently as well as collaborating with teams in a fast-paced, dynamic environment.
- Detail-oriented with strong time management and basic problem-solving skills.
- Effective communicator with ability to adapt to changing processes and learn new tools or systems.