Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist support role in metro with common Unix/SQL skills increases applicant competition.
Moderate because Unix and SQL skills are transferable but banking domain knowledge and apps support experience are preferred.
Moderate due to explicit 3-7 years requirement and mandatory Unix/SQL skills but no niche certification requirements.
Job Description
Structured overview of role & requirementsAbout This Role
Provide technical and business support for Citi Applications users, resolving issues independently and collaborating with technology teams for long-term solutions.
Participate in disaster recovery testing, application releases, and post-release checkouts ensuring application stability and performance.
Own and contribute to support projects focused on system stability, efficiency, and effectiveness, acting as SME to senior stakeholders and team members.
Minimum Requirements
3 to 7 years of relevant work experience in applications support or related technical roles.
Mandatory technical skills: Unix and SQL.
Bachelor’s or University degree or equivalent experience.
Experience or knowledge of application support procedures, problem management tools, and basic understanding of financial markets and products.
Ideal Candidate Profile
Has demonstrated ability to independently handle variable and complex application support issues with limited supervision.
Experienced in collaborating across technology teams and vendors, and communicating effectively with senior stakeholders.
Familiar with business impact considerations, risk assessment, and maintaining compliance in financial technology environments.