FBS Operations Execution Analyst II
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, hybrid role, mid-level generalist title, and broad common skill requirements increase competition.
Skills like Salesforce, PowerBI, and change management are moderately transferable across industries.
Multiple explicit 4-6 year tool experience requirements and mandatory technical skills increase screening strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Lead execution and change management for medium to large scale strategic and operational initiatives within Service Operations.
Collaborate with cross-functional teams and stakeholders to deliver business solutions aligned with enterprise strategy.
Provide business analytics, problem resolution, and mentorship to support operational improvements and strategic initiative delivery.
Minimum Requirements
Intermediate proficiency required in Salesforce (4-6 years), MS Office tools (4-6 years), PowerBI (4-6 years), and Visio or other process mapping tools (4-6 years).
Entry level experience needed in Uniphore, Verint & Cisco, SQL basics, and Co-pilot (1-3 years).
Work Experience Required: Not explicitly mentioned in the JD.
No explicit notice period or educational qualifications mentioned.
Ideal Candidate Profile
Experience leading cross-functional teams and managing medium to large complex operations projects.
Strong collaboration skills to partner with diverse teams like Digital, Product, IT, and Underwriting.
Ability to analyze business operations, drive change management, and communicate insights effectively to leadership and stakeholders.