FBS Operations Execution Analyst II
Capgemini (company site, opens in a new tab)4–6 yrsPuneHybridDirect career pageEst. 10–18 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead execution and change management for medium to large scale strategic and operational initiatives within Service Operations.
- Collaborate with cross-functional teams and stakeholders to deliver business solutions aligned with enterprise strategy.
- Provide business analytics, problem resolution, and mentorship to support operational improvements and strategic initiative delivery.
Minimum Requirements
- Intermediate proficiency required in Salesforce (4-6 years), MS Office tools (4-6 years), PowerBI (4-6 years), and Visio or other process mapping tools (4-6 years).
- Entry level experience needed in Uniphore, Verint & Cisco, SQL basics, and Co-pilot (1-3 years).
- Work Experience Required: Not explicitly mentioned in the JD.
- No explicit notice period or educational qualifications mentioned.
Ideal Candidate Profile
- Experience leading cross-functional teams and managing medium to large complex operations projects.
- Strong collaboration skills to partner with diverse teams like Digital, Product, IT, and Underwriting.
- Ability to analyze business operations, drive change management, and communicate insights effectively to leadership and stakeholders.