Manager_ Oracle BRM Billing Operations Specialist -Pune
Vodafone Group (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 18–35 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and maintain the operational health, availability, performance, and support of Oracle BRM billing services including rating, charging, billing, invoicing, payments, and collections.
- Lead troubleshooting, incident recovery, root cause analysis, and service improvement initiatives for Oracle BRM billing platform processes and integrations.
- Drive automation, proactive monitoring, reconciliations, and operational controls to ensure billing accuracy, revenue protection, and service reliability.
Minimum Requirements
- Significant hands-on experience in Oracle BRM production support within Telecom IT or BSS domain.
- Strong technical skills in Oracle BRM architecture, Unix/Linux operations, Shell scripting, and Oracle SQL/PLSQL.
- Experience managing Incident, Problem, Change, and Service Request processes aligned with ITIL practices in SLA-driven environments.
- Bachelor’s degree or equivalent relevant professional experience.
Ideal Candidate Profile
- Experienced in telecom billing operations with deep understanding of billing lifecycle processes and revenue assurance controls.
- Proficient in complex operational troubleshooting, process automation, and applying AI/AIOps techniques for operational efficiency.
- Capable of collaborating with cross-functional technical teams and stakeholders in large-scale global telecom service environments.