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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro location, and a generalist Business Analyst title increase applicant competition.
BI, SQL, and dashboard skills transfer easily across industries despite fintech context.
Mandatory SQL and BI tool skills plus shift availability create moderate filtering.
Job Description
Structured overview of role & requirementsAbout This Role
Monitor real-time system performance for top merchants and enterprise transactions, issuing alerts during issues.
Analyze merchant key metrics to generate actionable business intelligence and identify data patterns and trends.
Build and maintain dashboards for performance tracking and communicate timely during incidents or anomalies.
Minimum Requirements
Experience managing and interpreting large-scale datasets.
Proficiency in business intelligence tools (Tableau, Looker) and SQL for data extraction and analysis.
Strong communication skills.
Ability to work 24/7 in shifts with a contract role type.
Ideal Candidate Profile
Operationally focused on system monitoring and real-time incident communication.
Skilled in data analytics with hands-on use of BI tools and SQL.
Comfortable with shift work and high-stakes environments supporting enterprise fintech transactions.