Quality Assurance Support Specialist, Implementation-2
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Protocol Intelligence
Data-driven signals on your job's competitivenessMetro Hyderabad and mid-level role, moderate brand but healthcare niche reduces applicant density.
Requires healthcare claims, document printing, and HIPAA knowledge, limiting transferability across industries.
Explicit 3+ years healthcare experience, 1–3 years QC, and HIPAA/regulatory requirements make filters stringent.
Job Description
Structured overview of role & requirementsAbout This Role
Configure and review payer communication documents and member ID cards, ensuring accuracy before User Acceptance Testing (UAT).
Manage and track implementation tasks in Jira, prioritizing based on client Go-Live dates and revenue impact.
Collaborate with Implementation teams to improve processes and maintain compliance with HIPAA and internal policies.
Minimum Requirements
Bachelor’s degree in Computer Science, Engineering, or other technical field.
1-3 years of experience in a quality control environment.
3+ years of healthcare industry experience, specifically with healthcare claims communications and enrollment materials.
Familiarity with web-based applications for project management and client business-to-business applications.
Ideal Candidate Profile
Experience in healthcare implementations focusing on configuration and quality assurance of client communication products.
Strong operational focus on task management and deadline-driven prioritization using tools like Jira.
Ability to maintain high accuracy and compliance in regulated healthcare settings prior to client go-lives.