Software Support Specialist II Technical & Operations
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Protocol Intelligence
Data-driven signals on your job's competitivenessRemote role, metro locations, and generalist DevOps automation profile increase candidate density.
Scripting, cloud and automation skills are highly transferable across industries and platforms.
Explicit 2+ years plus required PowerShell, Python and Azure skillset narrows the candidate pool.
Job Description
Structured overview of role & requirementsAbout This Role
Develop and maintain automation scripts, AI agents, and workflows to improve operations of Engineering Applications using PowerShell, Python, Power Platform, REST APIs, and Azure services.
Support application modernisation, cloud adoption, and platform operations including onboarding, deployment, monitoring, and governance to enhance platform reliability and operational efficiency.
Lead small technical pilots and collaborate with global teams to deliver scalable automation solutions and measurable improvements in operational KPIs like manual effort reduction and service consistency.
Minimum Requirements
Minimum 2 years hands-on experience in application engineering, automation engineering, platform operations, DevOps, or enterprise application management.
Strong scripting skills in PowerShell and Python with experience in building reusable automation tools and scheduled jobs.
Experience with Power Platform, REST APIs, Azure services, and integration patterns in cloud or SaaS environments.
Degree in IT, Computer Science, Software Engineering or related field, or equivalent practical experience.
Ideal Candidate Profile
Experienced in supporting engineering or design related SaaS/cloud applications with a focus on automation and operational improvements.
Strong troubleshooting capabilities across applications, integrations, cloud services, and automation workflows in a global team setting.
Familiarity with AI/Copilot technologies and DevOps practices including CI/CD, Git, infrastructure automation preferred for advanced automation and platform engineering tasks.