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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro location, and broad skillset requirements increase candidate competition.
SRE and observability skills transfer well, but IAM and banking compliance increase domain sensitivity.
Numerous mandatory technical skills, L3/AVP seniority, and IAM specialization imply strict screening.
Job Description
Structured overview of role & requirementsAbout This Role
Provide Level 3 technical support and lead root cause analysis for complex production incidents in Authorization and Access Control platforms ensuring availability and reliability.
Design, develop, and implement scalable, resilient engineering solutions including automation to improve operational efficiency and reduce manual intervention.
Drive platform reliability through monitoring, capacity planning, disaster recovery support, and lead governance including mentoring and promoting engineering best practices.
Minimum Requirements
Strong experience in Identity and Access Management (IAM), Authorization, or Access Control platforms.
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
Extensive hands-on experience in application support, infrastructure engineering, or authorization management platforms in global enterprise environments, preferably Financial Services.
Work Experience Required: Extensive experience, not explicitly quantified in JD.
Ideal Candidate Profile
Experienced in managing and troubleshooting mission-critical enterprise authorization services with strong technical leadership skills.
Comfortable working across global teams and time zones and managing stakeholders including vendors and senior management.
Proficient in automation, monitoring tools (e.g., Splunk, New Relic), cloud infrastructure (Kubernetes, GIT), and programming languages such as Java, Python, and Angular, with an understanding of SDLC and ITIL principles.