Global HR Service Delivery Manager (Global Recruitment Operations/support)
Clifford Chance LLP (company site, opens in a new tab)10+ yrsDelhi NCRHybridDirect career pageEst. 18–35 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage global recruitment support operations, ensuring consistent, efficient, and high-quality recruitment processes across international markets.
- Drive standardization, process optimization, and adoption of recruitment technology including Workday, SmartRecruiters, and AI tools to improve operational efficiency and stakeholder experience.
- Lead, coach, and develop a high-performing team fostering accountability, learning agility, and continuous service improvement in recruitment operations.
Minimum Requirements
- 10+ years experience in recruitment operations or Talent Acquisition, including HR Operations or Shared Services in a global/complex environment.
- 3-4 years of direct people management experience is essential.
- Strong experience with relevant recruitment systems such as Workday and SmartRecruiters.
- Work Experience Required: 10+ years recruitment/Talent Acquisition operations including global/complex environment experience.
Ideal Candidate Profile
- Experienced leader in global Talent Acquisition or recruitment operations able to drive process standardization and technology adoption across diverse markets.
- Strategic operator comfortable using data and insights to improve service delivery and efficiency in complex, regulated environments.
- Proven track record in managing and developing teams with focus on operational excellence, service standards, and customer/stakeholder engagement.