Manager, Identity Maturity Acceleration
SailPointThis role is no longer listed. SailPoint took the posting down on Sep 23, so applying now won't reach anyone. It stays here for your saved list and any links you shared.
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Protocol Intelligence
Data-driven signals on your job's competitivenessPune metro, generalist professional services role with broad enterprise SaaS skills and moderate brand increases competition.
Requires SaaS or consulting professional services background, moderately transferable across enterprise software services.
Multiple explicit years requirements for professional, project, and people management drive high filter rigidity.
Job Description
Structured overview of role & requirementsAbout This Role
Manage the delivery and service quality for client engagements including engagement scoping, client communication, internal team management, escalation handling, and overall service delivery.
Own the services portions of deals during the sales process, including presentations, proposal and SOW generation, and collaborate closely with sales and Customer Success Managers to maintain customer satisfaction and identify expansion opportunities.
Oversee financials, resource allocation, team performance, and professional development, ensuring productivity, profitability, and career growth for team members.
Minimum Requirements
7+ years professional experience in Software, SaaS, or consulting domains.
3+ years project management experience including planning, budgeting, scope, schedule, stakeholder, and risk management.
2+ years people management experience with demonstrated mentorship and leadership skills.
Bachelor's degree or equivalent work experience; up to 15% travel required.
Ideal Candidate Profile
Experienced leader capable of managing complex services delivery for enterprise software solutions in a client-facing SaaS or software environment.
Proven track record of working cross-functionally with sales and successful service project scoping and execution.
Skilled in balancing client needs, financial goals, team management, and strategic growth initiatives within a technology professional services organization.