Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 employer and metro location increase competition, but niche Zscaler specialization reduces applicant density.
Highly specialized Zscaler and network security skills limit cross-industry transferability.
Mandatory Zscaler certifications and specific L3 networking skills enforce strict candidate filters.
Job Description
Structured overview of role & requirementsAbout This Role
Administer, monitor, troubleshoot, and support Zscaler deployments including ZIA, ZPA, Branch and Cloud connectors with L3 support responsibility.
Handle incidents, service requests, change implementations, coordinating with TAC, SOC, and internal teams to ensure secure application and internet access.
Conduct root cause analysis for recurring issues, manage policy administration (URL filtering, SSL inspection, firewall, data protection), and generate operational reports ensuring compliance and documentation upkeep.
Minimum Requirements
Hands-on experience with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Client Connector (ZCC), Branch and Cloud Connectors.
Strong understanding of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, and routing and switching concepts.
Mandatory certifications: Zscaler Certified Support Specialist and Zscaler Certified Administrator (ZCCA).
Workplace type: On-site. Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing enterprise-level Zscaler security solutions with operational ownership of cloud and branch connectors and integration.
Proficient in coordinating cross-functional teams including TAC, SOC, network, server, and application teams for incident resolution and connectivity issues.
Capable of maintaining compliance and documentation rigorously while managing change processes and reporting within organizational security standards.