Sr Associate, Charles River Support
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Protocol Intelligence
Data-driven signals on your job's competitivenessMedium due to metro location and known financial institution brand, but domain specificity reduces applicant density.
High because Charles River trading application and asset management domain require domain-specific experience.
High due to explicit 6-9 years requirement and mandatory Charles River, SQL, Unix, and DataStage skills.
Job Description
Structured overview of role & requirementsAbout This Role
Provide L1/L2/L3 production support for Asset Management trading applications including Charles River IMS, ensuring issue resolution and workflow monitoring.
Analyze, troubleshoot, and resolve production issues including code fixes and job failures, coordinating with business partners and technology teams.
Participate in on-call rotations, including nights and weekends, to support critical production issues and contribute to continuous service improvement projects.
Minimum Requirements
6-9 years of experience in a technical business-facing role within a financial institution or similar environment.
In-depth knowledge of Investment Banking, Trading applications (Charles River IMS), and trading functional processes.
Strong technical skills including extensive knowledge of SQL, PL/SQL, Unix/Linux commands and scripting; familiarity with DataStage and ServiceNow is a plus.
Work Experience Required: 6-9 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in direct interaction with business and technology teams bridging technical issues and business needs effectively in a financial services context.
Comfortable operating in a 24x7 global support environment with coordination across multiple teams including offshore support.
Skilled in incident management and root cause analysis with a focus on production stability and service improvement.