Assistant Learning & Development Manager
The Indian Hotels Company Limited (IHCL)Match Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 hospitality brand plus junior generalist L&D role increases applicant density despite non-metro resort location.
Guest-centric hospitality focus moderately favors candidates with hospitality L&D experience over other industries.
Explicit 1-3 years requirement and hospitality experience preference moderately restrict candidate pool.
Job Description
Structured overview of role & requirementsAbout This Role
Coordinate and support planning, delivery, and execution of training programs focused on service standards and guest experience.
Manage training calendar in coordination with department heads to prioritize sessions.
Track and report training participation, feedback, and performance metrics to measure impact on service quality.
Minimum Requirements
Bachelor’s degree in Hospitality Management, Business, or related field.
1-3 years experience in learning and development, preferably in luxury hospitality.
Language skills: Hindi, English, and basic local language competency.
Work Experience Required: 1-3 years in L&D, ideally with guest experience or service quality focus.
Ideal Candidate Profile
Experience in luxury hospitality learning and development environments.
Ability to work cross-functionally with diverse internal stakeholders and external vendors to implement training solutions.
Data-driven approach to monitor and improve training effectiveness based on performance and guest feedback metrics.