Verification & Onboarding Operations Executive(WFH)
Apna (company site, opens in a new tab)RemoteDirect career pageEst. 3–6 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Monitor and investigate user activities and reported content to ensure compliance with platform policies and safeguard against fraud and harassment.
- Perform employer verification (KYC, data checks, job hygiene) and enforce policies through actions like warnings, account suspensions, or bans.
- Communicate with users/employers about verification requirements and policy violations, while analyzing trends and collaborating across teams to improve safety and enforcement processes.
Minimum Requirements
- Bachelor's degree.
- Experience in trust & safety, content moderation, or risk management preferred (not explicitly mandatory).
- Proficient communication skills in English and Hindi.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Ability to handle sensitive cases with clear and effective user communication, including policy explanation and guidance.
- Strong analytical skills with attention to detail to identify fraud, harassment, and safety risks.
- Experience or interest in policy enforcement and cross-functional collaboration in digital platform safety environments.