Wireless Technical Support Engineer
Hewlett Packard Enterprise (HPE)Match Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level (2-4 yrs) Bengaluru role increases candidate competition despite networking specialization.
Role requires specialized wireless networking expertise, limiting cross-industry transferability.
Explicit 2–4 years requirement plus mandatory L2/L3 and 802.11 networking skills tighten filters.
Job Description
Structured overview of role & requirementsAbout This Role
Design, develop, analyze, troubleshoot, and debug networking systems, software, and solutions within HPE’s portfolio.
Triage and resolve customer support escalations, meeting quality and timeliness expectations, and provide status reports.
Build and maintain Layer 2/3 network testbeds, reproduce customer issues, file bugs, and collaborate with developers to drive solutions.
Minimum Requirements
Bachelor's or Master's degree in Computer Science, Computer Engineering; focus in networking preferred.
2-4 years of relevant work experience in networking or technical support.
Strong knowledge of Layer 2 and Layer 3 Networking, and 802.11 Wi-Fi standards.
Onsite work requirement at an HPE office in India.
Ideal Candidate Profile
Experienced in complex networking troubleshooting and root cause analysis within enterprise environments.
Capable of independently managing escalations and collaborating cross-functionally with developers and engineering teams.
Comfortable using engineering design tools and testbeds to validate network solutions and product designs.