Senior Program Manager, ServiceNow Platform
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Protocol Intelligence
Data-driven signals on your job's competitivenessSenior role but common Program Manager title in metro Pune increases candidate competition.
Requires ServiceNow platform and financial/regulatory program experience, limiting cross-industry transferability.
Explicit 16+ years, ServiceNow platform and governance requirements raise filter rigidity.
Job Description
Structured overview of role & requirementsAbout This Role
Lead end-to-end planning and delivery of complex, cross-functional technology programs focused on ServiceNow platform capabilities.
Establish and manage program governance, risk mitigation, compliance, and executive-level reporting.
Drive Agile delivery practices and coordinate multiple teams, vendors, and stakeholders to ensure measurable business outcomes.
Minimum Requirements
Bachelor’s degree in Computer Science, Engineering, IT, Business, or related field.
12+ years of experience in program or project management of technology initiatives.
Strong knowledge of SDLC, Agile methodologies, release and change management, and technology operations.
Work Experience Required: 12+ years in program management or related technology delivery roles.
Ideal Candidate Profile
Proven experience managing large-scale, multi-team technology programs with cross-functional and geographic complexity.
Strong executive communication skills with the ability to drive alignment among diverse stakeholders and senior leaders.
Experience in financial services technology, enterprise applications, or platform modernization with knowledge of ServiceNow and ITSM processes.