Principal Presales Solution Architect - ServiceNow ESM
Unisys (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted on 23 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead presales technical solution design, client engagements, and sales support for ServiceNow and Freshworks platforms.
- Develop sales assets like Proof of Value (PoV) engagements, accelerators, migration playbooks, and RFP responses to drive pipeline and deal conversion.
- Own client-facing workshops, solution shaping, pricing, and maintain relationships across organizational levels acting as a trusted advisor.
Minimum Requirements
- Minimum 8 years experience in consulting or professional services.
- Strong technical expertise in ServiceNow platform with related certifications: CSA, CIS, CTA mandatory; CMA preferred.
- Experience with ITSM platforms including Freshworks, BMC Helix, Cherwell, and ability to create technical sales assets like PoVs and migration playbooks.
- Work Experience Required: Minimum 8 years in relevant domain.
Ideal Candidate Profile
- Proven background in presales solution architecture and business development for enterprise service management (ESM) solutions.
- Skilled at managing complex client engagements, delivering technical workshops, and shaping solutions collaboratively with multiple client stakeholders.
- Experienced in sales methodologies (e.g., MEDDIC, Challenger, Solution Selling) and able to articulate business value and ROI to diverse audiences.