Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro location, mid-level generalist fraud-operations role attracts many qualified applicants.
Requires banking card-regulation and chargeback expertise, limiting cross-industry transferability.
Requires specific card/fraud operations experience, regulatory knowledge, and team leadership, increasing screening rigor.
Job Description
Structured overview of role & requirementsAbout This Role
Manage daily operations of Fraud Operations including staffing, workflow, quality, and productivity.
Identify and escalate service delivery risks, ensuring compliance with US card regulations and banking risk frameworks.
Coach and develop a large team, drive continuous improvement and collaborate with leadership to maintain employee engagement and operational compliance.
Minimum Requirements
Experience in Credit/Debit Card Operations and Fraud Operations (Chargebacks).
Significant overall professional experience; Team leadership experience managing large teams.
Knowledge of US card regulations and banking Risk & Control frameworks.
Role based in Noida; Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced managing large teams in fast-paced banking or card operations environments with strong focus on risk and controls.
Proven ability to analyze operational data, develop KPIs, and drive process improvement initiatives.
Strong stakeholder management skills with ability to communicate complex information and partner across internal and external teams.