US Payroll - Delivery Manager
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong employer brand but specialized senior US-payroll role limits applicant pool, so competition is medium.
Specialized US payroll rules and HCM system expertise make background fit highly sensitive across industries.
Explicit 9–12 years and mandatory US payroll plus HCM system experience create high shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Own timely and accurate processing of US Payroll including Weekly/Bi-Weekly/Monthly and Off-Cycle cycles.
Manage client queries related to payroll and HR policies via multiple communication channels ensuring resolution and client satisfaction.
Lead process management according to Capgemini methodology and organize knowledge sharing within and across teams.
Minimum Requirements
9 to 12 years of experience in managing US Payroll activities.
Experience with payroll/HCM systems such as Workday, Oracle HCM, Taleo, SuccessFactors.
Proficient in Excel including data entry, Pivot tables, and V Look up.
Work experience required: 9 to 12 years; Flexible to work night shifts as per US payroll cycles.
Ideal Candidate Profile
Strong expertise in US payroll operations with in-depth knowledge of Time & Labor and Overtime Rules.
Experience in handling complex client problems and high-level client communication and reporting.
Proven people management skills and ability to organize and prioritize payroll processes under tight deadlines.