Software Developer I - ServiceNow
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Protocol Intelligence
Data-driven signals on your job's competitivenessMetro location and mid-level role increase competition but ServiceNow specialization limits candidate pool.
ServiceNow platform expertise transfers across industries but remains platform-specific, limiting easy interchangeability.
Explicit 2–3 years of ServiceNow experience creates moderately strict shortlisting filters.
Job Description
Structured overview of role & requirementsAbout This Role
Design and maintain the ServiceNow platform by delivering new features and support fixes to optimize operations and enhance user experience.
Collaborate closely with stakeholders, system architects, and IT teams to gather requirements and implement platform solutions.
Conduct User Acceptance Testing (UAT), manage issue troubleshooting, and communicate progress and expectations with stakeholders.
Minimum Requirements
2-3 years of experience with ServiceNow including modules like ITSM, ITAM, ITOM, IRM (GRC/TPRM), or HRSD.
Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
Strong analytical and problem-solving skills for technical troubleshooting.
Work Experience Required: 2-3 years in ServiceNow domain.
Ideal Candidate Profile
Experienced in collaborative environments involving cross-functional teams and stakeholders to deliver IT service solutions.
Demonstrates strategic awareness of enterprise-wide views and how ServiceNow fits into broader IT and business processes.
Capable of managing priorities independently in fast-paced settings with a focus on continuous improvement and operational impact.