IAM Support Engineer - Lead
MassMutual India (company site, opens in a new tab)8+ yrsHyderabadHybridDirect career pageEst. 20–35 LPA
Posted on 22 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and support enterprise IAM operations covering IGA (SailPoint), IAM (Okta), and PAM platforms including incident resolution and platform stability.
- Own end-to-end IAM lifecycle management including access provisioning, certifications, privileged access, application onboarding, and compliance activities.
- Manage and mentor a team of IAM support engineers, ensuring SLA adherence, quality delivery, and coordination among business, security, and vendor teams.
Minimum Requirements
- 8+ years of end-to-end IAM experience in enterprise or security operations environments.
- Minimum 2 years of team handling or leadership experience.
- Strong hands-on expertise with SailPoint (IdentityNow/IIQ) or Saviynt, Okta IAM (SSO, MFA, Federation), and PAM tools (CyberArk/BeyondTrust or similar).
- Work Experience Required: 8+ years IAM experience; Location: Hyderabad; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing IAM operations at enterprise scale with comprehensive exposure to IGA, Okta, and PAM toolsets.
- Proven leader with ability to coordinate across multiple stakeholders including security, business teams, vendors, and global teams.
- Detail-oriented with a focus on process improvement, automation, compliance adherence, and incident root cause analysis in IAM environments.