Senior Technical Product Manager
Exotel Techcom Private LimitedMatch Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level product role in metro, popular title, and broad platform requirements increase competition.
Requires CPaaS/developer-platform expertise but is transferable from adjacent platform roles, so moderate domain sensitivity.
Requires specific platform engineering-product experience and an explicit years range, so filtering is moderately strict.
Job Description
Structured overview of role & requirementsAbout This Role
Own and define the platform strategy and roadmap for Exotel's complex Voice AI and telephony products over a 12-18 month horizon, driving prioritization and sequencing based on customer signals and competitive analysis.
Manage and enhance the platform APIs and enterprise deployments, including integration with complementary products and ensuring high developer and enterprise customer satisfaction (Developer NPS >45).
Lead cross-product platform integrations, own QBRs for top 20 accounts, and deliver measurable improvements in platform reliability and customer experience.
Minimum Requirements
At least 3-4 years of experience in technically complex domains such as CPaaS, telephony, developer platforms, API-first products, or data infrastructure.
Demonstrated experience building or owning products involving platform APIs, system design, and enterprise-grade deployments.
Proven ability to write actionable PRDs and create and defend data-driven prioritization and roadmaps from scratch (not just processing inbound requests).
Work Experience Required: Minimum 3-4 years operating in technically complex domains; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Senior or staff-level engineer with real technical depth seeking to transition into product management, capable of handling technical product decisions and working closely with engineering leadership.
Product manager with experience in CPaaS-adjacent developer platforms (auth, messaging, payments, analytics), with strong platform thinking and API product craft.
Strategic thinker able to independently convert vague mandates into executable roadmaps, balancing technical complexity with business-impactful outcomes.