Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessStrong Marsh brand but senior, specialized .NET application-support role reduces applicant density.
Medium — .NET application-support skills largely transferable, though managerial product-support favors domain experience.
Mandatory 9+ years and specific C#, ASP.NET, MS SQL Server, on-call and ITIL expectations make filters strict.
Job Description
Structured overview of role & requirementsAbout This Role
Own application support including incident analysis, troubleshooting, and solutions coordination across IT teams within SLAs.
Manage application health monitoring, root cause analysis for high priority tickets, and communicate updates to stakeholders regularly.
Lead team development and process improvements through data analysis, RCA, and ensuring tasks are aligned with project plans.
Minimum Requirements
Minimum 9 years of experience in IT product/application support and development.
Hands-on experience with C#, ASP.NET, AJAX, JQuery, and MS SQL Server is mandatory.
Location requirement: Gurgaon/Noida.
Bachelor's degree in Engineering (B.E/B.Tech) or MCA required.
Ideal Candidate Profile
Experience supporting multi-tier Internet/Intranet applications using design patterns and strong debugging skills.
Familiarity with offshore-onsite delivery models and coordinating across multiple stakeholders.
Comfortable working flexible schedules including off-hours and on-call support.