Operations Manager
R1 RCM (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 9–16 LPA
Posted on 22 Sept
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Job description
Structured overview of role & requirements
About This Role
- Oversee day-to-day operations of Accounts Receivable (AR) follow-up including denial management through payment collection cycle.
- Manage a team of 80 to 100, responsible for work allocation, performance management, and client/internal reporting.
- Ensure compliance with departmental and corporate policies, handle US client escalations, and maintain expertise in Medicare, Medicaid, ICD & CPT codes related to denials.
Minimum Requirements
- Must have hands-on experience in CMS 1500 and UB04 AR processing and denial management.
- Strong knowledge of all AR scenarios, federal and commercial payor mix including Medicare and Medicaid.
- Graduate degree in any discipline from a recognized institute.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing large teams (80-100) in healthcare revenue cycle operations, specifically denial management and AR.
- Comfortable interacting with US clients and managing escalations with excellent communication skills.
- Strong analytical skills with proficiency in MS Office (Word, Excel, PowerPoint) and knowledge of healthcare coding (ICD, CPT).